RETURNS & FAQ
♡ HOW LONG WILL IT TAKE TO GET MY PACKAGE?
All orders leave our office in 3-5 business days, shipping is then another 3-5 business days after this.
For questions about your order, email us at firstname.lastname@example.org with your inquiry and we will respond to you as soon as we can.
♡ HOW WILL I KNOW WHEN MY ORDER HAS SHIPPED?
You will receive an email with tracking information the moment your label is printed! Please allow 24 hours for the information to be updated by the shipping provider.
♡ HOW MUCH IS SHIPPING?
Standard shipping is available for $4.99.
All ladies who are signed up for a monthly subscription get free shipping :)
♡ WHAT SHIPPING METHODS ARE AVAILABLE?
We ship all our items USPS First Class.
♡ CAN I TRACK MY ORDER?
Heck yes you can! Idk about you, but tracking my new package is my favorite thing to do! It's like Christmas when you see that "delivered"!
Your tracking number will be sent to you via the email you used to purchase. If you don't seem to get it (because you knowww sometimes these dang computers mess up or they end up in spam) just email us at: email@example.com and we can get you the tracking in a jiffy!
♡ I PUT THE WRONG ADDRESS AND MY ORDER HAS SHIPPED...WHAT DO I DO?
Shipping information cannot be changed or updated once the order has been processed and shipped from our facility. Please triple check that all information under shipping is correct before finalizing your order.
♡ MY PACKAGE IS LOST WHAT DO I DO?
We're In This Together is not responsible for any lost packages. Customers should first call their local carrier and ask to speak with a manager to find out any information. If they still can't find it please file a claim with your specific carrier and they will get it all sorted out for you!
♡ ADDITIONAL SHIPPING NOTES
Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information.
Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions, or general carrier delays/issues.
△ CAN I RETURN MY SUPPLEMENT? WHAT IS YOUR RETURN POLICY?
Well I am sad you didn't like the product but that is okay we still love you and hope you try a different product in the future or keep learning from the blog! That was a long way of saying yes! Our goal is not to take your money, our goal is to make sure you are happy and that the supplement is improving your life! This is why we offer a 100% MONEY-BACK GUARANTEE. All you have to do is send us back the empty bottle and we will refund you!
Once you have decided you would like to return the item please email our customer service staff at: firstname.lastname@example.org.
△ HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Once your return is received it is typically processed within 2-3 business days.
► DO I NEED AN ACCOUNT TO PLACE AN ORDER?
You do not need an account to place an order.
► HOW CAN I CHANGE OR CANCEL MY ORDER?
Shoot us an email at email@example.com immediately when you notice you need to make a change. Once your order is placed we cannot guarantee we can make any changes but we will try our best!
► WHAT IF MY ORDER ARRIVES DAMAGED?
If an item arrives damaged, please email us at firstname.lastname@example.org within 7 days of receipt with “DAMAGED” in the subject line so we can ship you a replacement asap!
❖ ARE YOUR PRODUCTS NATURAL?
Yes! Our ingredients are all natural, making this a great addition to your health. Want to know the research behind each of the 13 ingredients? Take the deep dive here and learn about each one because knowledge is power and I want all you ladies to be empowered with what you are putting into your bodies!
❖ HOW DO I KNOW THAT THE PRODUCT IS ACTUALLY WHAT YOU SAY IT IS?
Each supplement is tested for quality control and we have posted the results here! We strive to be transparent AF because YOU matter and what we put out into the world matters.
❖ ARE THESE SUPPLEMENTS PREGNANCY & BREAST FEEDING APPROVED?
It's important to talk with your doctor before starting any new supplement routine. They know you best, and can provide guidance on whether or not certain ingredients could interfere with medications you already take, or are safe for pregnancy and breast-feeding.
♡ CAN I SELL YOUR PRODUCTS IN MY SHOP?
Uh heck yes!! Please contact us at email@example.com with the subject line "WHOLESALE" and include the details about where you'd like to sell our products.
ALPHA BABE QUESTIONS
△ WHEN SHOULD I TAKE MY ALPHA BABE?
Take 2 capsules in the morning with a light yummy breakfast!
△ CAN I STILL HAVE MY NORMAL CAFFEINE FOR THE DAY?
Yes! Alpha Babe was built to fit into your normal routine, so if you are a caffeine drinker then you have no worries! Some women find that they don't need caffeine when taking Alpha Babe so I would just listen to your body and test it out! The founder, Kelcey, loves to combine coffee and Alpha Babe on her busy days and then just has Alpha Babe on those days when her list isn't long but she doesn't want to feel like a bump on a log!
△ HOW SOON SHOULD I FEEL THE EFFECTS OF ALPHA BABE?
Every body is different so this varies person to person. Some people will feel the effects within 20 minutes of taking, some will take an hour or two.